“A leader's intelligence has to have a strong emotional component. He has to have high levels of self-awareness, maturity and self-control. He must be able to withstand the heat, handle setbacks and when those lucky moments arise, enjoy success with equal parts of joy and humility. No doubt emotional intelligence is rarer than book smarts, but my experience says it is actually more important in the making of a leader. You just can't ignore it.”

Jack Welch "Chairman of general electric speaking to the wall street journal"
The marriage of EQ and business

Emotionally Intelligent leaders …

make the most of situations and take responsibility for their part in difficult situations are infinitely more capable of making good decisions in a timely manner.

Emotionally Intelligent managers …

works hard to have good relationships with his direct reports, pick up on the moods of his people, master the art of using his team’s collective feelings to create positive change and encourage collaborative collaboration. And when his team needs to come together under the gun, he will use Emotional Intelligent to get results.

Emotionally Intelligent people …

have the life experience necessary to shape their Emotional Intelligence into a personal advantage.

Emotionally Intelligent people …

should be able to understand his or her own emotional patterns, handle him or herself well during emotionally charged moments, and have a knack for forming lasting relationships.

Emotional Intelligence …

comes from experience, perspective and practice.